Refund and Cancellation Policy

At Vy's K, we strive to provide the best service possible. Here's how we handle refunds and cancellations.

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•ORDER CHANGES

  • •Changes to an order must be made within 24 hours after placing it.

•CANCELLATION POLICY

  • •Orders canceled within 24 hours are eligible for a full refund.
  • •Cancellations after 24 hours may receive partial refunds depending on preparation progress.

•NON-REFUNDABLE ITEMS

  • •Customized or special event orders may not be eligible for refunds if preparation has started.

•REFUND PROCESSING

  • •Refunds are issued within 7-10 business days via the original payment method.

This Refund and Cancellation Policy was last updated on May 21, 2025. We reserve the right to modify this policy at any time, with changes being effective for all new orders placed after the modification date.